Cumbric Care and our homes are committed to providing a high quality service and we are constantly seek ways to improve. Your feedback is crucial to our success and ability to provide top quality care; whether it be positive, developmental feedback, suggestions or a complaint we need to hear about it.
We view all feedback as an opportunity for us to identify anything that needs improving within our homes, or as a way to further and build upon our successes.
Any comments or suggestions are always welcome. By working together we can help ensure that our services are meeting your needs.
Feedback and Suggestions
If you would like to leave any feedback or suggestions regarding the home your relative is living in you have a few options. The first is to arrange a meeting with the Home Manager, you will be encouraged to speak openly about any suggestions you may have. Alternatively, you can contact the Head Office Team on 01772 321 480 to discuss your feedback with the Operations Director or the HR Department.
Any feedback will be taken on board and processed accordingly.